
Customer focus: We listen and adapt to the needs of our customers and clients.
Responsibility: We are involved and accountable. We respect, recognize and develop our people.
Innovation: Quality of service and value for our customers and clients are priorities. We view innovation as the best way to maintain our leadership.
Performance: We measure our performance through customer and stakeholder satisfaction.
Teamwork: We pool our knowledge and experience, ensuring that every success is a shared success and our best practices benefit to all.
Diversity: As a company doing business in numerous countries throughout the Middle East, diversity is in our DNA. We strongly believe in and encourage diversity; and we connect and support our people, our suppliers, our partners and our communities in a manner that reflects our beliefs. In the Middle East, approximately 90% of our workforce is diverse. We have specific key performance indicators aimed at further diversifying our employee population and integrating more and more national staff in our teams.